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Leading with Authenticity: Why Your Team Can Smell BS from Miles Away

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Authenticity in leadership isn't some fluffy buzzword that consultants throw around at expensive conferences. It's the difference between having a team that actually trusts you and having one that smiles politely while secretly updating their LinkedIn profiles.

I've spent the better part of two decades watching leaders crash and burn because they thought "fake it till you make it" was a sustainable strategy. Spoiler alert: it's not. Your team isn't stupid. They can sense when you're putting on a performance from the moment you walk into the room.

The Pretence Problem

Here's what drives me absolutely mental: leaders who think authenticity means sharing every personal detail about their weekend or their relationship problems. That's not authentic leadership – that's just poor boundaries and potentially stress-inducing behaviour for everyone involved.

Real authenticity is about alignment. It's when your values, your words, and your actions all point in the same direction. When there's no gap between who you are as a person and who you are as a leader.

I learned this the hard way about eight years ago. I was running a mid-sized team in Brisbane, and I was trying so hard to be the "perfect" leader that I'd read about in Harvard Business Review. Always positive, never showing weakness, constantly pushing the "we're all winners" narrative.

The problem? I was burnt out, stressed, and frankly, a bit overwhelmed by some major changes happening in our industry. But I kept smiling and saying everything was fine.

When the Mask Slipped

My wake-up call came during a team meeting when one of my most trusted team members – let's call her Sarah – asked me point-blank: "Are you actually okay, or are you just saying you're okay?"

The room went dead quiet.

I had a choice. Keep up the façade or be honest. I chose honesty. Told them I was struggling with some of the changes, that I didn't have all the answers, but that I was committed to figuring it out alongside them.

You know what happened? Instead of losing respect, I gained it. Instead of chaos, we found clarity. Because finally, everyone could stop pretending that everything was perfect and start actually dealing with reality.

The Three Pillars of Authentic Leadership

After that experience, I developed what I call the three pillars of authentic leadership. Nothing groundbreaking, mind you, but effective nonetheless.

Pillar One: Own Your Limitations

Stop pretending you know everything. I guarantee you, at least 73% of your team already knows you don't. The other 27% will figure it out soon enough.

When you don't know something, say so. When you make a mistake, own it quickly and completely. When someone on your team knows more about a topic than you do, defer to their expertise.

I remember working with a tech startup where the CEO insisted on having an opinion about every technical decision, despite having no programming background. The developers spent more time explaining basic concepts to him than actually developing the product. Eventually, half the team left. The ones who stayed basically ignored him and made decisions without his input.

Compare that to leaders like those at Atlassian or Canva who openly admit when they're out of their depth and surround themselves with people smarter than them in specific areas. Guess which approach builds stronger teams?

Pillar Two: Match Your Energy to Reality

This one's huge. If your company is going through redundancies, don't show up to the all-hands meeting with jazz hands talking about "exciting new opportunities." If a major client has just left, don't pretend it's no big deal.

Your energy and communication style need to match the reality of the situation. People need to feel like you understand what they're going through.

During the 2020 lockdowns, I watched some leaders try to maintain their usual high-energy, "everything is amazing" approach. It was jarring and tone-deaf. The leaders who acknowledged the difficulty, showed genuine concern for their teams, and adapted their communication style were the ones who maintained trust and engagement.

Pillar Three: Be Consistent Across Contexts

This is where a lot of leaders trip up. They're one person in the boardroom, another person with their direct reports, and yet another person with senior leadership.

Authenticity means being fundamentally the same person regardless of who you're talking to. Your values don't change based on your audience. Your core communication style remains consistent.

I'm not saying you can't adjust your approach – you obviously speak differently to a new graduate than you do to a seasoned executive. But your fundamental character should be recognisable across all these interactions.

The Vulnerability Question

Now, here's where it gets tricky. How vulnerable should you be as a leader?

There's a fine line between being human and being unprofessional. Between showing emotion and becoming an emotional burden on your team.

My rule of thumb: share struggles that are relevant to the work and the team, but keep the focus on problem-solving rather than just venting. If you're stressed about budget cuts, that affects everyone – share it. If you're going through a divorce, that's personal – handle it privately.

The goal isn't to be your team's friend. It's to be a leader they can trust because they know where you stand.

Why This Matters More Than Ever

In today's workplace, especially with remote and hybrid teams, authenticity has become even more critical. When you're only seeing people through a screen for 30-minute chunks, every interaction needs to count.

People can sense authenticity through a webcam just as easily as they can in person. Maybe even more so, because there's nowhere to hide.

I've noticed that teams with authentic leaders are more resilient, more innovative, and frankly, just more enjoyable to work with. They spend less time on politics and more time on actual work.

The Bottom Line

Leading with authenticity isn't about being perfect. It's about being real. It's about creating an environment where people can bring their actual selves to work instead of their "work selves."

And here's the kicker – it's actually easier than pretending to be someone you're not. Because you don't have to remember what version of yourself you're supposed to be with different people.

Your team will forgive your mistakes, your bad days, and your learning curve. But they won't forgive being lied to or manipulated.

So stop trying to be the leader you think you should be and start being the leader you actually are. Trust me, it's enough.


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